IRB
Twickenham
02 /01/2008 
 

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desktop option pulled all the stops out
for us in 2007.
We initially ordered 8 machines of which we used
to sell tickets for the World Cup in 2007. These
machines were damaged by localised flooding and
desktop option built another 8 and delivered them in
time for us to complete our ticket sales.
desktop option is highly recommended.
iRB
Twickenham
|
Garibaldi College
Mansfield Nottingham
02/01/2008
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Ordered 30 High end Gaming PC's.
Very happy with the service & products provided.
Recommended.
Regards |
Kents Hill Prim School
Milton Keynes
02 /01/2008 
 

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34 Pc systems supplied in June 2007
and we have not had to contact desktop option about any
issues with the PC's.
Recommended.
IT Dept
Kents Hill Primary School
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28/02/2008
Andre Hunte
Herts 
 
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Hi Thomas,
Just wanted to write a note to say thank you for looking
after a friend of mine with regards to the hard-drive
& graphics card sold to him at an extremely good
price and the after-sales service provided. Richard
had only just moved up to Nottingham and needed a
few bits for his pc and I remembered that you are
actually based up there. All I've heard from him is
how well he was treated as a customer, how good the
price was and how you even helped him by providing
a dongle for the DVI outlet of his new graphics card
to his analogue monitor.
People have a tendancy only to write when they have
something to complain about, I would like to counter
that with a thank you email for the help you've given
when I bought my pc (2 years ago), when my colleague
Everton Edwards bought his pc (last year august) and
when my friend Richard bought his components earlier
on in the month. The assistance and after-sales care
(along with the price) were brilliant. It's always
good when your mates take note of your recommendations
and it turns out really well.
Many Thanks
Andre Hunte |
S Boston
Hants
31 /01/2008 
 
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Just a quick email to let you know
the PC has arrived safely, well worth the wait, runs
like a dream and looks good to.
Thanks.
Steve |
S Miller
Neath Port Talbot
17/01/2008 
 
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Hi, i recieved my new pc a few days
ago and just wanted to say cheers! runs like a dream
well pleased.
Regards
|
S Watson
Middlesborough
21 /12/2007 
 
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Thank you,
Your company has got excellant service. Im glad to
have bought a pc with you!
Sean |
G Sayes
Kent
17/12/2007 
 
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Hello Team
I received my system at the end of last week and
I have to say that it is well put together all the
cables are neat and tidy. I will defiantly recommend
you to others that need a pc. If ever I need anything
else you will be my first choice. Thanks again for
such a polite service and quick responses to any
questions I had.
Kind Regards
Gary
|
C Sinclair
Glasgow
17/12/2007 
 
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Dear all at desktop option,
Just wanted to let you all know that the new rig is
running perfectly and also to say a very big thank
you. I can honestly say that the sevice provided has
been excellent and i will defintely recommend you
to anyone i know of who is looking to buy a new machine.
I'll also be posting good, detailed reviews in a few
forums as there are not enough of them online. Feel
free to use the content of this mail on the site.
Yours thankfully,
Craig Sinclair |
W Clark
Oxford
17/12/2007 
 
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I realised after I sent the email that
I needed to setup the tuner card with Windows Media
Centre. Once I did that, everything seems to be functional.
Performance of the PC is as I had hoped - very
good and relatively painless in setting up Vista
to how I wanted it.
For the TV side, I still need to spend a bit more
time understanding how to set everything up to get
the optimum performance, but it all looks promising.
Regards
|
R Jones
L incolnshire 
 
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Happy to reccomend you guys to others,
fantastic systems for great prices
Cheers |
D Rimmingtone
Gillingham
27 /11/2007 
 
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Hi Tom,
Just like to send a BIG thank to you and your colleagues,
for the recent PC I purchase for my son this Chrimbo.
It’s all up and running fine and now neatly
wrapped up ready for the big day. (He’s going
to be soooo pleased!)
This is the 2nd PC system I’ve ordered from
you and I’ve got to admit I’ll be back
for a third (I’ve got itchy feet now my son’s
base unit is way better than mine…LOL). Swift
delivery, human troubleshooting & support (in
the past), bags of extra’s and unbeatable
prices, rightly earn you a productive year and I
am extremely grateful for your excellent services.
Once again Tom, many thanks and I look forward
to using your services again in the New Year.
Regards
Dave Rimmington
|
Alastair Leather
Surrey
15/11/2007 
 
|
Tom
Thank you very much, computer recieved this morning.
Much appreciated and very satisfied, again.
Regards,
Alastair |
J Mackey
London
18/10/2007 
 
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I'm loving my new PC:) It's a great
build quality and I am impressed that you updated
windows and drivers.
Thanks
Jason Mackey |
J Sheffield
Yorkshire
18/10/2007 
 
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The pc is an absolute beast, really
fast, reliable, everything inside is quality and they
give you a load of freebies and a game too. Its cheap
an awesome bit of kit, i would recommend desktop option,
after some of the horrors ive been through with company's
like Dell and Mesh, desktop option are the way to go.
They have a pretty decent customer service too always
willing to help.
desktop option are a great pc company and i would recommend
them to anyone, especially gamers.
Thanks James!
|
D Warren
Yorkshire
12 /10/2007 
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Hi,
Recieved my computer today and it was well worth the
wait, thanks a lot guys, I will definately come back
to you in the future,
Dave |
R Head
Middlesex
03/10/2007 
 
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Dear Tom and the desktop option Team
I felt it right and proper to offer some feedback
on my experience of buying a new computer from desktop option.
Having had a previously poor experience of buying
my last computer from an internet dealer I was a
little wary of doing the same thing again. I researched
several custom build computer companies - big and
small until I hit a recommendation on a PC Advisor
Forum where I came upon the name Tom Muir who seemed
genuinely keen to meet customer's requirements and
expectations whilst being realistic and honest enough
to admit that things don't always go to plan and
that problems sometimes need sorting out.
This approach appealed to me and I contacted desktop option, first making some general and tentative
enquiries.The replies impressed me and soon I was
able to make some specific requests for the kind
of computer I wanted to be built.The answers I got
both on the live 'chat session' and on the phone
were so helpful. Tom's patience never seemed to
run out! Needless to say, I placed an order for
a base unit costing around £765 with several
extras and on Sept 29th 2007, within thequoted 7
working days, received the 'beast' So far - it seems
to be just the business.
desktop option have been an excellent company to deal
with. Communication and advice 10/10 Value 10/10
Quality of build - as seen so
far - might also receive 10/10.
Best wishes
Rod Head
Weds 3rd October 2007
|
J Bold
Newcastle
01/09/2007 
 
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Hi Guys
I've had my new PC for a week now, and must say:
what a cracking bit of kit! Thanks to Tom for all
his advice and help.
If you would like a quote for your web site -
" A blistering PC at a shockingly low price.
I had been browsing the web for weeks, and no-one
comes near you. Recommended"
Cheers,
John Bold
|
C Boland
Kent
01/09/2007 
 
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Dear Tom & Tim
Just wanted to say Thank you for all the time and
frustration you put into Josh's computer and how much
I appreciated the telephone call on Friday night to
see if everything was ok.
I am sure things will run smoothly now and wish
you good luck with your business, you have provided
a first class service for Josh
Kindest regards
Cate Boland (Mum)
|
J Laffan
Yorkshire
03/08/2007 
 
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over the moon with the pc, come as
you predicted that afternoon,
apologies for the little rant i had.
great job and would recommend you to all who require
a new comp
thanks again www.desktop option.co.uk
jim
|
A Harkness
Nottingham
31/07/2007 
 
|
thankyou very much
Just incase you'd like a reference here you go
:D
Even though you were delayed due to unforeseen
conditions(flooding) you were very helpful and very
quick to react and complete my system as fast as
possible and i would refer www.desktop option.co.uk to
anyone thxs guys Ashley Harkess
|
N Khan
Birmingham
18/07/2007 
 
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If you ever need a pc custom built
dont look elsewhere. Ordered mine on tuesday arrived
monday. Excellent customer service (Asked so many
questions and all of them got answered even when they
were really busy). Pc is a superbly manufactured machine
with the highest quality parts. My only gripe is that
it is a bit big but if you have 2 massive ati hd2900
gpu's it aint gonna get smaller than this. Thankyou
guys will hope to do business in the future.
Naweed Khan
|
J Barras
Tyne & Wear
18/07/2007 
 
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Hi I recently purchased a base unit
from you, received this spot on time you quoted on
your website I found your website on google and found
it very informative and easy to follow . My compuyer
is now working a treat . I would recommend your company
to anyone wishing to purchase computer equipment J
Barras Tyne & Wear |
S Ashworth
London
13/07/2007 
 
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Have now recieved 2 PC's. One worked
immeadiatly and other had a loose wire which the company
talked me through how to fix. Both Pc's now running
oblivion seamlessly. Amazing value and 2 teenagers
now quiet and occupied for the summer. Excellent value.
|
A Williams
London
03/07/2007 
 
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i would like to thank you for a
great service. My pc arrived on time it works great
i would say that it was great value for money and
i did shop around. I would recomend www.desktop option.co.uk
to any one. well done guys.
Cheers
A lan Williams
|
O Obano
Milton Keynes
01/07/2007 
 
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I recently ordered a new system from
www.desktop option.co.uk and it was great value, by far
the cheapest than any other site. Custom built from
the ground up which was a major upgrade over my last
machine. Plays games in max resolution with full settings
no framerate loss. Total cost was £315 which
would have cost me £500+ elsewhere. Definitely
recommended.
Othniel Obano, Milton Keynes
|
J Greenley
Cornwall
01/06/2007 
 
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My pc turned up to day tom :) thanks
alot it looks great can't wait to go on it, i will
be recommending your company to any one i know who
wants to get a pc :) |
J Eggleton
Isle Of White
31/05/2007 
 
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Thankyou I have finally recieved my
replacement keyboard.
This aside I just wanted to let www.desktop option.co.uk
know that I am really pleased with the system you
built for me.
The attention to detail, eg Setting up an account
in XP with my name, is very impressive.
Also when you phone www.desktop option.co.uk speaking to
a person who has knowledge of PC's and is helpful
is very reassuring and being able to track the progress
of your system online is a great service.
Thanks again
John Eggleton. |
J Smith
London
11/05/2007 
 
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Hi Everyone,
I have decided to write a final review on www.desktop option.co.uk
due to lack of information on this company on the
net before i bought from them just over a week ago.
I found the company on google whilst searching
for base units as this is what i wanted, I went
to the page and found a lovely looking website which
was simple and proffesional. This simplicity was
also carried on through navigation of the site,
customising the pc i wanted and the quick and easy
ordering process.
I was able to either ring or talk to people at the
company on their live chat section in the top right
hand corner of their site. They answered all my
questions and were always helpfull.
I would just like to also point out that these computers
are the best value i have seen anywhere, you also
get a 5 year warranty with most systems and they
dont use cheap components.
I ordered my pc over the phone which was good because
the operator made sure i was getting the best for
my money and the best setup.
After placing my order i still had questions and
these were answered quickly and politely.
I was able to track my order being built and also
when it had been dispatched. I was able to contact
www.desktop option.co.uk and get the courier consignment
number so i could further check the delivery process
on the courier website.
I recieved my pc yesterday afternoon and i could
not be happier with my purchase and the company.
If you need a pc for anything these people can cater
for it, from the basic systems right up to the high
end gaming ones. I would choose these people again
and again and will be recommending them to my friends
and family.
Thank You www.desktop option.co.uk
Jack Smith
|
S Lambert
Gloucestershire
03/05/2007 
 
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I recently purchased a PC from www.desktop option.co.uk,
and it is superb. It is a amazing machine (AMD 5200,
2GB RAM, Vista) all for under £500.
I ordered online and got a phone call and the guy
went through my order with me and gave me some suggestions
so that the computer would be better suited to what
I needed.
I only had one problem with them, the mouse was
faulty, but I sent it back and they sent me a new
one for free. I can reccomend them to everyone.
I'm a student and so I shopped around everywhere
for the best deal, and they were the cheapest. Customer
service is also good.
|
C Jualo
Surrey
24/04/2007 
 
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Hello Everyone at www.desktop option.co.uk,
I just wanted to say that the system you guys build
for me is absolutely brilliant. This system is probably
the best gaming pc i ever bought. Customer service
was very informative about my system's progress. Would
recommend this company to anyone. Thanks!
|
S Gattini
Notts
17 /04/2007 
 
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Hey every one at www.desktop option.co.uk,
I just wanted to say big THANKS for a great PC...
brought a gaming pc from these guys thats just fantastic
their attention to detail was fantastic everything
was set up all we had to do was plug and play... You
have even helped me out when ive had a silly question
been patient and helpful .... The price we paid for
what we have was excellent value also... and it was
so nice to be able to get what i wanted which was
the tower without having to buy a load of other stuff....
Would recommend you to anyone.... and also my business
wont go anywere else if and when i require anything
else... All credit to you and once again Thank you...
Best Regards Estellle Gattini, Notts
|
S Ellis
Bucks
09/02/2007 
 
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Just to say, I can't believe the speed
of delivery - we spoke late on Wednesday about the
wrong number on my credit card, and the PC arrived
on Friday morning. It's a (surprise) birthday present
for no. 2 son, and he & I spent today setting
it up - triffic bit of kit!
Thanks for setting up AVG, Adaware and Open Office
etc. and keyboard & XP in UK English - bonus.
Nice attention to detail.
Although we haven't spent a huge amount of cash on
this system, it does all we want from it, and the
monitor, although basic, has a great picture - we
use this brand at the office, and we have always been
impressed with them
Thanks a lot for the (so far!) great service.
Recommended.
Simon Ellis |
D Gee
09/02/2007 
 
|
Hi,
This PC is great and the deal couldn't have been better.
You really go out of your way to help customers. Thanks
a lot.
Dan G
|
M Crosbie
Cheshire
04/01/2007 
 
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Hiya everyone at www.desktop option.co.uk.
Ordered a PC for my daughter a week before Christmas,
it arrived the Friday before you must have pulled
out all the stops many thanks. The customer support
was great, they were quick to call us tell us of parts
that weren’t in stock and talk about alternatives.
The PC is great better spec than the one bought a
couple of years ago and cheaper. I’ll be coming
back to them if my son asks for a PC for his birthday
and I’ll recommend them to my dad who’s
got an old 1 GIG pc.
Many thanks again, Mark n Janice Crosbie
|
C Page
Yorkshire
03/01/2007 
 
|
Hi, just a little thanks to everyone
at www.desktop option.co.uk, my new computer just arrived
today, way before I expected it! I haven't got to
grips with the computer itself yet as I'm waiting
for my XP discs to arrive, but I've set up the 19"
widescreen monitor on my old computer and its absolutly
fantastic, the picture quality blows my other monitor
out of the water! I'd just like to a big thanks for
delivering so promptly, and for been so helpful on
the phone.
C Page |
C Keyes
Manchester
03 /01/2007 
 
|
My new pc with an intel 6300 dual core
processor with 1 gig memory really is fast .It boots
up in no time and is great for all my graphics programmes.Great
machine at a Good price.I would recommend them to
my friends.
Thanks,
Chris Keyes |
M Diamond
Ireland
23/12/2006 
 
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hello i just wanted to say u guys have
done a awesome job with the PC u guys built 4 us it
arrived today right on time :) when i got it all set
up everything was amazing u guys even installed windows
and all the other programs 4 me i really do appreciate
it u guys have a very friendly staff and the pcs are
built to a high standard i give your company 10/10
i am really glad to have bought a pc from your company.
I wish u guys the best of
luck have a merry christmas and a happy new year many
thanks Mr Diamond |
Riyas Izzedeen
London
11/12/2006 
 
|
Hi
Received PC in 5 days and no problems. Very good
service and components of best quality.
Best regards
Riyas Izzedeen
London
|
M Cassidy
Ireland
21/11/2006 
 
|
Hi Tom
Received the computer yesterday and set it up today,
everything working well and it looks great. I'm sure
my son will be delighted!
Thanks for all you help and it was a pleasure to deal
with you.
Good Luck! and Have a great Christmas!
Maria |
K I'Anson
Lincs
15 /11/2006 
 
|
Just a few words to express my thanks
hope it's suitable for your customer feedback page
From the first time I spoke to Tom to up and beyond
delivery it has been a real pleasure buying from www.desktop option.co.uk.
With Toms help I now have a great gaming system and
their tech knowledge is first class. The littles touchs
such as installing all the bundled software and personalising
XP to the customer was a nice surprise and overall
other firms could learn a lot from them.
Again thanks
John(keith) I'Anson |
B Critchlow
Kent
26/10/2006 
 
|
www.desktop option.co.uk has been a great
company to buy from. The customer service has been
great from the beginning, where they helped recommend
the best pc for my money, through to the end. I shopped
around and this was not only the cheapest but friendliest
company i have found on the net. Thankyou Tom and
everyone else for a great, smooth system and for the
great and continued support for my pc.
There is one thing i feel could be improved though
and that is the tracking system. Maybe there should
be more stages "Being built" "Parts
being bought in" "Needs Discussion"
"Been built pending sending" things like
that but apart from that its all good :).
Ben Critchlow |
A Mauger
Guernsey
23/10/2006 
 
|
Hi
I just wanted to say thank-you. The pc that I bought
from yourselves is great. It does everything I need/want
it to, and compared to my old laptop it’s over
100% better.
I also wanted to apologise for getting so “worried”
I now know that I had no reason to, and if I ever
decided to do computer shopping of any sort over
the internet again it would probably be through
you guys. Because of that I have already recommended
you to a few people…
Again, many thanks…
All the best,
Andy.
|
N Penny
North Somerset
16/08/2006 
 
|
Hi,
Just thought I'd drop you guys an email to say
thanks for my truly amazing computer. I danced around
the room like a 10 year old when I opened it and
couldn't stop looking at it for a very long time.
It runs every game I can think of on the highest
settings. At last I don't have to worry about system
specs on games...
Thanks for providing me with the best computer
I have ever had.
Nick Penny
|
Val Downes
Dorset
08/07/06 
 
|
I have just taken delivery of an AMD
Athlon 64 PC from www.desktop option.co.uk and have been
pleased to find it well built and according to spec.
An added bonus has been that for the first time ever
with a new PC I've found that all the Windows updates
had been pre-installed. I've commissioned scores of
PCs and am used to spending a great deal of time bringing
the operating system up-to-date.
In looking for a new PC I wanted value for money
and a system that I could customize to my requirements.
At www.desktop option.co.uk, who I discovered recommended
on a discussion forum, I found both of these things
and the quality of the delivered machine has lived
up to my expectations.
Val Downes
|
J Naylor
York
07/07/06 
 
|
to confirm - my pc order arrived
today, thanks for a great system
|
B Baxter
Avon
22/06/2006 
 
|
www.desktop option.co.uk .... Provided Excellent service
and delivered the goods in no time!
Tom and they guys were very helpful when ordering
the rig, Pointing me in the right direction to gain
optimal performance!
All I can say is, BUY from these guys, they wont
dissapoint! .... I can run pretty much any game
on HIGH with no lag.
Thank You
Brad
|
Riaan Van Eyk
Hertfordshire
14/06/2006

 
|
Hi Tom and staff at www.desktop option.co.uk
Just a short letter to say thank you. My new system
rocks,xblade case looks great and the rest of the
system is really fast.I would be happy to use your
services again in the future, keep up the good work!!
Kind Regards
Riaan Van Eyk
|
Danny Glover
London
30/05/2006 
 
|
Thomas,
Just a quick e-mail to let you know that the computer
you guys recently sorted out for me with the two
graphics cards, new motherboard and power supply
is absolute brilliant. The graphics and speed of
the computer are amazing and when I play any games
you don’t any jerking or interference it just
runs smooth all the way through.
It’s the best computer I’ve ever bought.
Thanks again.
Danny Glover |